At www.findworkman.com.au we strongly believe in protecting our customers private information. We only use the information you provide in ways that we have informed you about. This document explains which information is stored and how it is used. In addition you should remember to read the findworkman.com.au terms and conditions.

1. What information is collected/stored/used?

We only collect, store or use information that we consider necessary for the purpose of providing the best service possible to all of our customers.

(A) - Storage of your business information

You are free to browse the jobs placed on our site without providing any personal information to us. If you wish to tender for any jobs featured on our website, you must register and provide us certain details. We collect and store all the information you provide to us when you register. In the event that you do tender for a job featured on the site, we collect the details of your tender.

(B) - Storage of other information

In the event that you place a job online at findworkman, we collect and store the information (e.g title, description, county, city, postcode, email address, name) you provide us about your job. We collect and store the comments and ratings you place on business members of the findworkman community.

2. Our use of your information

(A) - Our use of your business Information

We check the accuracy of the business information that you provide on registration. We may use the contact information you provided to contact you regarding your registration, or any other matter that we consider relevant to your use of our site. We may contact the references that you provide during registration, to assure your reputation. We may use any information we collect about you, including any information we may have obtained from your activities on the Site, to resolve disputes, provide customer support, troubleshoot problems and enforce our User Agreement and policies. We may look across multiple users to identify problems or resolve disputes. In the highly unlikely event that fees remain unpaid on a user account, we may pass your business information to a credit recovery company.

(B) - Our use of your job advert information

In the event that you place a job advert online, we display the information you have given to us about your job to users who browse the jobs on our website. In addition businesses that have registered will be able to tender for the work by sending you an email (to the email address you provided) via the site.

3. Sharing Information

As a matter of policy, we do not share, sell, trade or give away your personal information other than is described in this privacy policy.

(A) - Sharing of your business information

We may pass some (Business Name, Business Description, Contact Name, Contact Telephone, Contact Email, Reference details, tender subject and content) information to those users on whose job you tender. In addition, any comments we have collected from other users about your business will also be made available to the user in question.

(B) - Sharing of your job advert information

Various parts of the information you provide to us when advertising your job on our site is shared with all those people that browse the jobs on our website. Your name, email address and the password you selected will not be shared with all users. If a workman tenders for your job, you will be sent an email (with tender information) to the email address you provided whilst creating the job ad.

(C) - Other sharing of information

Disclosure for legal reasons: We may disclose your personal data if we are either compelled to do so by law, or in response to a valid, legally compliant request by a law enforcement or governmental authority.

We cannot ensure that all of your communications with findworkman and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. For example, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from the Site. Therefore, we do not guarantee, and you should not expect, that your personally identifiable information or communications with findworkman will always remain private.

We may also disclose aggregated demographic and profile data (in which neither you nor any other individual is identified) to our commercial and marketing partners. If all of the assets which we use to operate our business (or substantially all of them) are acquired by a third party, we may transfer personal data we then hold to that party. In the unlikely event that an insolvency practitioner (such as a liquidator) is appointed in respect of our business, that practitioner may sell, trade or rent personal data we then hold.

4. Refund policy

• Placing a job advert online is free.
• Registering your business with findworkman is also free. You remain responsible however for the costs of accessing our site and contacting users.
• Findworkmen are charged a fee in the event that they tender for a job. We reserve the right to change this fee without notice in the future.
• Fees must be paid in advance by purchasing credits. Credits can be purchased securely using credit or debit card via PayPal Bank Hosted page and checkout secure payments system. Credits are not refundable. Special offers may be available when purchasing credits. We reserve the right to change these special offers without notice. PayPal Hosted page checkout will send a receipt of payment automatically by electronic mail

5. Security

Your personal information is stored on third party servers, which are protected both physically and electronically, in the form of a "firewall". Please remember however that there is no such thing a perfect security on the internet.

6. Changing your Information

(A) - Changing your business information

If you wish to change the information we hold about your business, please do this via the "mypages" environment by clicking on "My Details".

(B) - Changing your job advert

If you wish to change the details of your job advert, please click "edit job" at the top of our website. You will need the job id and password of your job, which will have sent to you by email.

7. Other Information Collectors

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. In the event that you provide your information to other parties, whether they are businesses, job owners or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. All third party advertisers that you may find on www.findworkman.com.au have to their own privacy policies. www.findworkman.com.audoes not control the privacy policies of third parties and thus, you are subject to the privacy policies of that third party.

8. Retention of your data

We will retain your personal information only as long as is necessary for the purposes to which you consent under this Privacy Policy, after which we will delete it from our systems.

9. Contacting us

If you have additional questions, comments or problems about our privacy policy please send an email to findworkman@aol.com